Get in touch
Email [email protected].
For a problem with the app, include your app version, phone model, and a description of what happened. Share the wording of an error if you can. Please leave children’s names, family records, private photos, passwords, and sign-in codes out of your message or screenshots.
We haven’t published a response-time commitment.
A few common questions
Where can I download the app?
Along the Way is currently in TestFlight. It is coming soon to the App Store; there is no public App Store download link yet.
Which states have built-in guidance?
Missouri and Iowa currently have built-in guidance. Families in other states can record learning time and set their own targets. State information is a planning aid, not legal advice, and does not certify compliance. Check current official requirements for your circumstances.
What is the difference between family join and a village code?
A family join code lets another parent join your own family and access its records. A village code connects two separate families. Village connections do not open access to children’s learning records, keepsakes, or Bible reading progress.
Does the Bible reader have to be switched on?
No. Bible reading is an optional family setting and starts switched off. Turn it on in Settings to use the built-in BSB or KJV reader and chapter tracking. Grade tracking has its own optional setting, also off by default.
Does the Bible work offline?
Both Bible texts are bundled in the app. Saving and updating chapter progress uses the app’s server and requires a connection. Along the Way is not an entirely offline app.
Who can see a village photo?
The sharing family and families connected to it can access the photo while it is available. Village photos expire after 21 days. A downloaded copy can remain on someone else’s device after expiry or deletion. Keepsakes and lesson photos are separate and stay inside your family.
How do I report a photo?
Open another family’s village photo and choose “Report photo.” That hides it from your family and records a report. It does not automatically remove the photo for everyone. Contact support if further help is needed, without forwarding private images.
How do I delete my account?
Open Settings in the app and choose “Delete account.” Follow the password and confirmation steps. Family records remain when another parent stays in the family. The last parent’s deletion removes the family’s live records and associated image files. See the complete account-deletion steps.
Coming later
Billing and subscriptions are planned. No pricing or launch date is published here. See the feature overview for other planned additions.