Along the WayYOUR HOMESCHOOL VILLAGE

YOUR ACCOUNT

Delete my account.

You can delete your account from Settings inside Along the Way.

You can delete your Along the Way account, and the information kept with it, from inside the app.

In the app

  1. Open Along the Way and go to Settings.
  2. Scroll to the bottom and tap Delete account.
  3. Tap Email me a code, then enter the code from the email and your password.
  4. Tap Delete my account and confirm.

What happens

  • You are signed out everywhere at once, and your family disappears from every village it was in.
  • For 30 days the account can be restored from the sign-in screen (“Restore a deleted account”).
  • After 30 days your sign-in is permanently deleted. If you were the only parent on the family’s account, the family, its children’s records, photos, keepsakes, and everything else are permanently deleted too.
  • Encrypted backups are deleted within 90 days.
  • A subscription is not cancelled by deleting the account. Cancel it in your Apple or Google account settings.

If you cannot get into the app

Write to [email protected] from the email address on the account and ask us to delete it.

Deleting the app from your phone does not delete your account. This website does not perform account deletion; the steps above describe the controls inside the app.